@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800;900&display=swap');
:root{--bg:#031824;--panel:#071f2d;--panel2:#0a293a;--cyan:#0bb7ff;--cyan2:#4ccfff;--text:#eef8ff;--muted:#91afc2;--line:rgba(51,190,255,.2);--good:#69f0ae;--warn:#ffc857;--bad:#ff7286}
*{box-sizing:border-box}html{scroll-behavior:smooth;scrollbar-width:none}html::-webkit-scrollbar,*::-webkit-scrollbar{display:none}
body{margin:0;background:radial-gradient(circle at 20% 0,rgba(0,164,255,.16),transparent 30%),linear-gradient(rgba(47,180,240,.045) 1px,transparent 1px),linear-gradient(90deg,rgba(47,180,240,.045) 1px,transparent 1px),var(--bg);background-size:auto,64px 64px,64px 64px;color:var(--text);font-family:Inter,Arial,sans-serif;min-height:100vh}
a{color:inherit}.shell{width:min(1280px,calc(100% - 28px));margin:auto}.topbar{position:sticky;top:10px;z-index:30;margin:10px auto 0;padding:11px 16px;border:1px solid var(--line);border-radius:22px;background:rgba(3,20,31,.9);backdrop-filter:blur(18px);display:flex;align-items:center;justify-content:space-between;gap:20px}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none}.logo{width:44px;height:44px;border-radius:50%;background:linear-gradient(145deg,#04c0ff,#0871e8);display:grid;place-items:center;font-weight:900;box-shadow:0 0 24px rgba(0,174,255,.35);overflow:hidden}.logo img{width:100%;height:100%;object-fit:cover}.brand-copy b{display:block;font-size:15px}.brand-copy span{font-size:11px;color:var(--muted)}
.nav{display:flex;gap:6px;align-items:center}.nav a{padding:11px 15px;border-radius:11px;text-decoration:none;color:#9db2c3;font-weight:750;font-size:13px}.nav a:hover,.nav a.active{background:#08334b;color:#fff;box-shadow:inset 0 0 0 1px rgba(25,185,255,.4)}
.actions{display:flex;gap:8px;align-items:center}.btn{border:1px solid rgba(18,177,247,.42);background:#07334a;color:white;padding:11px 15px;border-radius:11px;font:inherit;font-weight:800;cursor:pointer;text-decoration:none}.btn:hover{background:#0a4563}.btn.ghost{background:transparent}.btn.danger{border-color:rgba(255,114,134,.45);background:rgba(255,114,134,.1)}.btn.small{padding:8px 11px;font-size:12px}
.hero{padding:70px 0 38px}.eyebrow{display:inline-flex;padding:9px 13px;background:rgba(7,75,108,.72);color:#81d8ff;font-size:11px;letter-spacing:.13em;font-weight:900;text-transform:uppercase}.hero h1{font-size:56px;letter-spacing:-.055em;line-height:.98;margin:20px 0 14px}.hero h1 span{color:#08afff}.hero p{color:#a8c9dd;line-height:1.7;max-width:660px}
.grid{display:grid;grid-template-columns:repeat(12,1fr);gap:18px}.card{border:1px solid var(--line);background:linear-gradient(145deg,rgba(8,39,56,.94),rgba(4,25,37,.94));border-radius:16px;padding:20px}.card:hover{border-color:rgba(45,190,255,.35)}.span8{grid-column:span 8}.span4{grid-column:span 4}.span12{grid-column:span 12}
.metric{display:flex;justify-content:space-between;align-items:center}.metric strong{font-size:28px}.muted{color:var(--muted)}.section-title{font-size:20px;margin:0 0 5px}.field{display:grid;gap:7px;margin:14px 0}.field label{font-size:11px;text-transform:uppercase;letter-spacing:.1em;color:#8ecfee;font-weight:900}.input,.textarea,.select{width:100%;border:1px solid rgba(55,185,240,.24);background:#031823;color:#eef8ff;border-radius:10px;padding:12px 13px;font:inherit;outline:none}.textarea{min-height:140px;resize:vertical}.input:focus,.textarea:focus,.select:focus{border-color:#0bb7ff;box-shadow:0 0 0 3px rgba(11,183,255,.09)}
.category-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.category{display:flex;gap:13px;padding:16px;border:1px solid rgba(64,185,235,.17);border-radius:12px;background:rgba(255,255,255,.022);cursor:pointer;transition:.18s}.category:hover,.category.selected{background:rgba(0,166,255,.09);border-color:rgba(0,183,255,.45);transform:translateY(-1px)}.category .ico{font-size:20px}.category b{display:block;font-size:13px}.category span{display:block;color:var(--muted);font-size:12px;margin-top:5px;line-height:1.45}
.ticket-list{display:grid;gap:10px}.ticket-row{display:grid;grid-template-columns:auto 1fr auto;gap:14px;align-items:center;padding:15px;border:1px solid rgba(65,180,230,.14);border-radius:12px;background:rgba(255,255,255,.02);text-decoration:none}.ticket-row:hover{background:rgba(0,168,255,.07);border-color:rgba(0,183,255,.3)}.status{font-size:10px;font-weight:900;text-transform:uppercase;padding:5px 8px;border-radius:99px}.status.open{background:rgba(105,240,174,.12);color:#7fffc1}.status.closed{background:rgba(150,170,185,.12);color:#a9bdca}.status.waiting{background:rgba(255,200,87,.12);color:#ffd372}
.profile-head{display:flex;gap:18px;align-items:center}.avatar{width:72px;height:72px;border-radius:18px;background:#082c41;object-fit:cover}.role{display:inline-block;margin-top:6px;padding:5px 8px;border-radius:5px;background:rgba(11,183,255,.11);color:#70d5ff;font-size:10px;text-transform:uppercase;font-weight:900}
.chat{display:grid;gap:12px;max-height:58vh;overflow:auto;padding-right:2px}.message{width:min(78%,760px);padding:13px 15px;border-radius:13px;background:#082737;border:1px solid rgba(70,190,240,.15)}.message.staff{margin-left:auto;background:#0a3348;border-color:rgba(14,184,255,.28)}.message small{color:#7da3b8;display:block;margin-bottom:7px}.message p{margin:0;white-space:pre-wrap;line-height:1.65;color:#c7e7f7}
.admin-layout{display:grid;grid-template-columns:220px minmax(0,1fr);gap:18px}.admin-side{position:sticky;top:90px;height:calc(100vh - 105px);padding:12px}.admin-side button{width:100%;text-align:left;margin:4px 0;border:0;padding:12px;border-radius:9px;background:transparent;color:#9db6c6;font-weight:800;cursor:pointer}.admin-side button:hover,.admin-side button.active{background:#09344b;color:white}.admin-main{min-width:0}.table{width:100%;border-collapse:collapse}.table th,.table td{text-align:left;padding:12px;border-bottom:1px solid rgba(100,200,240,.1);font-size:12px}.table th{color:#72c9ed;text-transform:uppercase;letter-spacing:.07em}.audit{display:grid;gap:10px}.audit-item{padding:14px;border:1px solid rgba(65,185,230,.14);border-radius:11px}.audit-item b{font-size:13px}.audit-item p{margin:6px 0;color:#b4d3e4}.audit-item small{color:#718fa1}
.notice{padding:13px 15px;border-radius:10px;background:rgba(11,183,255,.08);border:1px solid rgba(11,183,255,.2);color:#bce9ff}.hidden{display:none!important}
@media(max-width:900px){.nav{display:none}.hero h1{font-size:42px}.span8,.span4,.span12{grid-column:span 12}.category-grid{grid-template-columns:1fr}.admin-layout{grid-template-columns:1fr}.admin-side{position:static;height:auto;display:flex;overflow:auto}.admin-side button{min-width:max-content}.topbar{border-radius:14px}.brand-copy span{display:none}}

/* v25 branded logo */
.logo img,.portal-logo-img,.admin-brand-logo,.login-brand-logo{
  width:100%;
  height:100%;
  object-fit:cover;
  user-select:none;
  -webkit-user-drag:none;
  pointer-events:none;
}
.logo{padding:0}
.portal-logo-img{
  width:36px;
  height:36px;
  border-radius:50%;
  box-shadow:0 0 20px rgba(0,174,255,.28);
}

.portal-brand{display:flex;align-items:center;gap:10px}
.portal-logo-img{width:36px!important;height:36px!important;flex:0 0 36px!important;display:block;object-fit:cover;border-radius:50%;}